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Patient & visitor information

Planning your visit

Everything you need to know before coming to the hospital with your child.

Before you come

What to bring

Bringing the right things helps our team see and treat your child faster.

  • Your child's clinic card and any previous medical records you have.
  • Current medications or bring the medicines themselves so we can see exactly what they are taking.
  • Previous test results scan reports or discharge summaries from other hospitals.
  • Parent or guardian ID children must be accompanied by a parent or adult guardian.
  • A familiar item for your child a small toy or blanket helps children feel safe in a new place.

During your visit

While you are here

Ask us anything

Our nurses and clinicians are happy to explain every step of your child's care in plain language.

Hand hygiene

Washing hands before and after visiting the wards keeps our young patients protected.

Stay with your child

Parents are part of the care team. One guardian is welcome to stay with admitted children.

Ward-specific visiting times are confirmed with the hospital. Please call us for the current schedule.

If your child needs urgent care, do not wait - come straight to the hospital or call us on +254 746 333 841. Open 24 hours a day, every day.

Ready to visit

Book ahead or walk in - we are always open.