Paying for care

Insurance & Payment

We work with selected insurance providers. Cover is always confirmed with the hospital before each visit - please call us if you are unsure.

Accepted providers

We accept insurance from

M-Pesa

We accept M-Pesa payments at the hospital. Ask at reception when settling your bill.

Card

Card payments are accepted at our pay points.

Cash

Cash payments are welcome at the hospital cashier.

Payment details are being finalised with the hospital. For exact billing questions, please call us.

Questions about cover?

Call us before your visit - we will confirm everything.

+254 746 333 841 Book an Appointment

Quick answers

Commonly asked questions

Tap a question to see the answer

Is the hospital open at night and on weekends?

Yes. The hospital is open 24 hours a day, every day - including weekends and public holidays. If your child is unwell at night, come to the hospital or call us rather than waiting until morning.

How do I book an appointment?

Use our online appointment form, call us directly on 0117 107 141, or simply walk in. Online requests are reviewed during working hours and confirmed by a callback - for urgent concerns, always call or come directly.

Does the hospital have pharmacy services?

Yes. Bungoma Children's Hospital provides pharmacy services, prescription support and guidance for patients who need genuine medicines.

Does the hospital accept insurance?

Yes, Bungoma Children's Hospital accepts a wide range of insurance providers. We are fully SHA compliant (Social Health Authority) and partner with leading national, corporate, and private insurance firms to ensure affordable care for your family.

Can I contact the hospital by email or WhatsApp?

Yes. You can email info@bungomachildrenhospital.org, call 0746 333 842, or use WhatsApp support for appointment guidance and general enquiries.