Patient information
Frequently Asked Questions
Answers to the questions parents ask us most. If yours is not here, please call - we are happy to help.
Appointments How do I book an appointment?
Use our online appointment form, call us directly on 0117 107 141, or simply walk in. Online requests are reviewed during working hours and confirmed by a callback - for urgent concerns, always call or come directly.
Contact Can I contact the hospital by email or WhatsApp?
Yes. You can email info@bungomachildrenhospital.org, call 0746 333 842, or use WhatsApp support for appointment guidance and general enquiries.
Payment Does the hospital accept insurance?
Yes, Bungoma Children's Hospital accepts a wide range of insurance providers. We are fully SHA compliant (Social Health Authority) and partner with leading national, corporate, and private insurance firms to ensure affordable care for your family.
Services Does the hospital have pharmacy services?
Yes. Bungoma Children's Hospital provides pharmacy services, prescription support and guidance for patients who need genuine medicines.
Visiting Is the hospital open at night and on weekends?
Yes. The hospital is open 24 hours a day, every day - including weekends and public holidays. If your child is unwell at night, come to the hospital or call us rather than waiting until morning.
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Announcement
Bungoma Children’s Hospital Achieves Milestone with First Total Abdominal Hysterectomy
Bungoma Children’s Hospital has marked a significant milestone in its commitment to advanced healthcare by successfully performing its first total abdominal hysterectomy. This major gynecological surgery was led by the hospital’s skilled gynaecologist, Dr. Kerre Reuben Nyongesa, and represents an i